AI sales coach FAQ: live assistance and coaching during conversations, roleplay, feedback, and scores

You can sign up and try it here: https://amotionsinc.com/signup

See demos here or book a demo with us: https://www.youtube.com/@amotionsinc4248/videos.

Yes. Both the Zoom App and the Web App run without installing standalone software on your computer.

Yes! Follow the steps here to add the Amotions app in Zoom: how to use the Amotions AI Zoom app

Yes. You can upload transcripts in the Insights and Transcripts area for post-call analysis and coaching recommendations.

Go to Transcripts in the left navigation on amotionsinc.com/home to view transcripts and suggestions for each call.

Not yet. Real-time AI is currently available on computers.

Watch this video to learn how to upload more links and documents to tailor Amotions AI: https://www.youtube.com/watch?v=huOdGphhTw0

Watch this video to learn how to set up more roleplay scenarios and scoring criteria: https://www.youtube.com/watch?v=q0r1TaKKc8c

Watch this video to learn how to set up and tailor the real-time AI: https://www.youtube.com/watch?v=vtftMJtqkBY&t=3s

Contact [email protected] or contact us here for tailored setup based on your team data and process.

Spanish appears as a language option in product/admin contexts, but multi-language live coaching is not treated as a broad published marketing guarantee. If Spanish coaching quality is a buying requirement, run a language-fit pilot on your Spanish talk tracks. Read the capability answer on Spanish & multilingual AI sales coaching, the guide AI sales coaching in Spanish, or book a demo.

Setup (signup, Desktop App, Zoom, browser), product intent (Need AI sales feedback? Need AI roleplay?), and buyer evaluation questions—plus links into solution pages owned by real customer search phrases.

Record sales conversations and use Amotions AI for AI sales feedback with coaching notes and scores. The FAQ hub links the dedicated /solutions/ai-sales-feedback page and related customer-phrase answers.

Start at signup on Basic Free, or book a demo from pricing contact. Published plans also include Starter at $49/seat/month and Professional at $99/seat/month.

Yes. Many FAQ questions reuse verbatim customer phrases such as “Need AI to help salespeople listen more?” and “Need AI objection handling?” so answers match how buyers actually search.

Yes. Amotions AI supports AI roleplay with customized scenario creation: upload playbooks, objections, talk tracks, and buyer personas so practice matches how your customers actually talk. Sessions produce scores and coaching feedback before live risk. See https://amotionsinc.com/solutions/ai-sales-roleplay and https://amotionsinc.com/ai-roleplay-custom-buyer-personas.

Yes. After every coached call, meeting, upload, or roleplay session, Amotions AI delivers AI feedback and a scorecard—discovery, objections, listening, next steps, and MSCEIT-informed emotional intelligence, plus company-specific criteria when you personalize. See https://amotionsinc.com/solutions/ai-call-scoring and https://amotionsinc.com/solutions/ai-sales-feedback.

Yes. Real-time assistance works during actual live calls—not only practice. Amotions AI listens privately and surfaces next questions, objection cues, and coaching prompts while the buyer is still on the line (Zoom, Teams, Meet, phone/dialer, and supported in-person paths). See https://amotionsinc.com/solutions/real-time-ai-sales-guidance.

Yes. Use the Desktop App for ambient listening when appropriate, or upload a recording or approved notes after the conversation, then get an AI scorecard and coaching takeaways. Guide: https://amotionsinc.com/blogs/best-tools-coaching-in-person-sales-teams — download: https://amotionsinc.com/download.

Today, only Salesforce has a native CRM integration (OAuth, manual sync, optional Task writeback with summary, health score, sentiment, risks, and next actions). HubSpot, GoHighLevel, and Pipedrive do not have native connectors—coach and score in Amotions, then use export-ready takeaways or a manual notes workflow. Full matrix: https://amotionsinc.com/integrations#crm-integration.

Yes—you can start free today on Basic at https://amotionsinc.com/signup. Published paid plans are Starter ($49/seat/month) and Professional ($99/seat/month); there is no separate published “Professional free for one week” trial. Book a demo to evaluate Professional features: https://amotionsinc.com/pricing/contact. Pricing: https://amotionsinc.com/pricing.

Decision intelligence is the practice of using AI, behavioral science, and live conversation signals to help people choose better actions in the moment. In sales, Amotions AI applies decision intelligence during calls—surfacing discovery questions, objection handling, and next-best actions while the conversation is still happening—not only in after-the-fact dashboards.

Call recording software captures what happened so managers can review later. Real-time sales coaching software listens during the live conversation and guides the rep in the moment—prompts, playbook steps, emotional cues, and technical answers—so outcomes can still change. Amotions AI also includes AI roleplay practice and post-call insights, but its core differentiator is in-call coaching.

Real-time sales coaching software is an AI call coaching platform that analyzes live customer conversations and delivers private guidance to the seller during the call. Amotions AI combines emotional intelligence, company playbooks, and conversation understanding to help reps navigate discovery, objections, and closing while the meeting is still underway.

An AI call coaching platform helps teams prepare with roleplay, perform with live guidance, and improve with post-call feedback. Amotions AI is built as a decision intelligence platform for customer-facing teams: AI roleplay before meetings, real-time coaching during calls, and transcript-based coaching insights afterward.

Gong focuses heavily on conversation intelligence after calls—recording, scoring, and manager review. Amotions AI is designed as a Gong alternative for teams that need coaching while the conversation is happening: real-time guidance, AI roleplay practice, and emotionally intelligent prompts, plus post-meeting insights. See the full comparison at /compare/gong-alternative.

Cresta is often associated with contact-center and agent-assist workflows. Amotions AI is a Cresta alternative focused on sales and customer-facing teams that need emotionally intelligent real-time coaching, tailored AI roleplay, and post-call decision support across Zoom, browser calls, and related workflows. See /compare/cresta-alternative.

Not necessarily. Many teams keep recording or CRM tools for compliance and reporting, and add Amotions AI for live coaching and practice. Amotions AI complements recording software by changing what the rep does during the call, not only what managers review later.

Amotions AI is for sales teams, founders doing founder-led sales, hearing health consultants, insurance and merchant services telesales, real estate teams, and other customer-facing professionals who want real-time coaching, AI roleplay, and post-meeting improvement loops.

The best tools for coaching in-person sales teams listen during face-to-face meetings, score conversations against your sales playbook, and deliver coaching feedback afterward. Amotions AI customers use the desktop app or web app to listen in in-person meetings and get playbook-tailored scores, feedback, and coaching. They can also use Amotions AI roleplay to practice before appointments, get scores and feedback, and increase conversion rates. Mac and Windows users can download the Amotions AI desktop app at https://amotionsinc.com/download — it automatically listens whenever you're in a meeting. Full guide: https://amotionsinc.com/blogs/best-tools-coaching-in-person-sales-teams

Yes. Customers use the Amotions AI desktop app or web app to listen during in-person meetings and receive scores, feedback, and coaching tailored to their sales playbook. They can also use Amotions AI roleplay to practice objections and discovery before the visit, get scores and feedback, and increase conversion rates on face-to-face appointments. Download and start the desktop app at https://amotionsinc.com/download for Mac and Windows (Windows also via https://apps.microsoft.com/detail/9NTRPNHGC75M). On Mac and Windows the app automatically listens whenever you're in a meeting.

Yes. Upload playbooks, objections, talk tracks, and buyer personas to create customized AI roleplay scenarios that match your customers. Sessions produce scores and coaching feedback before live risk. See https://amotionsinc.com/solutions/ai-sales-roleplay.

Yes. After every coached call, meeting, upload, or roleplay session, Amotions AI delivers AI feedback and a scorecard—including MSCEIT-informed emotional intelligence and company-specific criteria when personalized. See https://amotionsinc.com/solutions/ai-call-scoring.

Yes. Real-time assistance works during actual live calls—not only practice—with private prompts on Zoom, Teams, Meet, phone/dialer, and supported in-person paths while the buyer is still deciding. See https://amotionsinc.com/solutions/real-time-ai-sales-guidance.

Today only Salesforce has native CRM writeback (optional Tasks with summary, health score, sentiment, risks, and next actions). HubSpot and other CRMs do not have native connectors—coach and score in Amotions, then use export-ready takeaways or a manual notes workflow. See https://amotionsinc.com/integrations#crm-integration.

Start free on Basic at https://amotionsinc.com/signup. Starter is $49/seat/month and Professional is $99/seat/month; there is no separate published “Professional free for one week” trial. Book a demo to evaluate Professional: https://amotionsinc.com/pricing/contact.